What Denton Homeowners Say About Emberly Chimney Cleaners Denton
Reviews matter because they’re the only thing we can’t write ourselves. Every testimonial here comes from a real Denton homeowner who called (940) 373-6912, got a written price before we touched anything, and watched us document the whole job with photos. Corrine Halstead and our team have earned these the slow way, one chimney at a time, since 2009.
Recent Reviews
We bought a 1980s ranch in Southridge and the inspector said the chimney “looked fine.” I called Emberly anyway. Their camera showed me a cracked flue liner, plain as day, with Class III creosote glazed an inch thick. Corrine walked me through the photo record right there on her tablet. No panic, no upsell, just the facts and a written price for the sweep and the liner repair. We had heat that winter without worrying about a chimney fire.
– Ruben T., Southridge, Denton
My smoke chamber was parged with some kind of old mortar that was crumbling into the fireplace. I had two other companies out. One quoted me over the phone without looking. The other showed up, poked around with a flashlight, and handed me a number on a scrap of paper. Emberly came out, ran the camera up the flue, and gave me a written scope with photos attached under Clause 4 of the Haven Standard. The price was fair, the crew was uniformed, and Corrine texted me when the tech was on his way. That’s how it should work.
– Nicole K., Oakmont, Denton
We’d been in our Denton home on Sherman Drive for six years and never swept the chimney. I figured, how bad could it be? The camera scan showed the crown was spalling, water was getting in, and the flue liner had gaps you could slide a pencil through. The technician, a named guy with his license number right on the invoice, explained every photo before I committed to anything. Written price, written warranty, 365-Day Done Right Promise. We got the sweep, the crown repair with HeatShield, and a chimney cap from Gelco. House smells better. Fire draws cleaner. No more water stains on the brick.
– Rana K., Sherman Drive area, Denton
I’m a skeptic by nature. When Emberly said “free second opinion,” I tested them. Brought a competitor’s written quote for a full liner replacement on our fireplace in North Denton. Corrine’s crew ran their own camera, showed me the actual liner condition, and pointed out the competitor had quoted a stainless steel liner when a HeatShield cerfractory sleeve was sufficient for our setup. Saved me about forty percent. Written price before work started, just like they promise. Haven Standard Clause 1. They made a believer out of me.
– Diego F., North Denton
Our chimney cap blew off in that windstorm last March. I called three places. Two never called back. Emberly answered on the second ring, live person, at 8 PM. They sourced a Famco cap through Haven’s buying network, showed me exactly what it would look like installed, and gave me a written price by email the next morning. The tech arrived on time, texted me when he was ten minutes out, and installed it same visit. Photo record of the crown condition underneath, which turned out to need some pointing. No surprises. Just honest work in Denton.
– Ruben T., Southridge, Denton
After our chimney fire scare last December, I was ready to pay anything. Nicole from Emberly, not Corrine but the office Nicole, calmed me down and got a tech out the next day. The camera scan showed it was actually a bird’s nest in the flue, not creosote buildup. Sweep and a new cap with screen. Total cost was half what I was braced for. They could have sold me a liner I didn’t need. Instead they showed me the photos, explained the NFPA 211 Level 2 findings, and gave me the written scope with a real price. That’s rare in this town.
– Nicole K., Oakmont, Denton
Why Customers Trust Us
These reviews all point to the same thing: homeowners in Denton are tired of being sold fear and then handed a bill they didn’t see coming. The Haven Standard exists because Corrine Halstead built it from actual practices, starting in 2009, after watching too many neighbors get burned by vague quotes and missing documentation.
Clause 1 means your written price, written scope, and written warranty arrive before any work starts. Clause 4 means every visit produces a documented photo record you keep, not us. The 365-Day Done Right Promise means if we miss something, we make it right. No expiration theatrics, no fine print. Background-checked, uniformed technicians with license numbers on every page. Materials from DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield, bought through Haven’s network to keep your price honest. Live phone support 24 hours a day, 7 days a week, not a voicemail maze.
We’ve inspected and cleaned more than 38,000 chimneys since 2009. Every one had a written price first and a documented record when it was done. That’s not a marketing line. That’s the job log.
Call (940) 373-6912 for a chimney cleaning quote in Denton. We’ll give you the actual price in writing, show you what we find with a camera, and let you decide. No phone quote without looking. No pressure after we look. Just the facts, the photos, and your choice.
Written by Corrine Halstead, Owner at Emberly Chimney Cleaners Denton, serving Denton since 2009.